Finally, we have taken on board the ideas expressed at the Gatherings to pull together a super simple CS WhatsApp User Guide.
How simple?
A mere three TXT codes to remember and you will be good to go!
1. Security Protocol
Please use the following TXT protocol at the beginning of urgent security messages:
SOS - {name of showroom} for immediate assistance from other showrooms
IMPORTANT: Upon seeing this text we ask that all showrooms nearby reply and send someone quickly to assist.
2. Social Protocol
Please use the following TXT protocol at the beginning of social messaging:
FYI - for general information sharing
ASK - for any info/help assistance
Full Guide Here.